REFUND POLICY
We want you to be fully satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 15-day return policy from the date of purchase for a full refund minus the shipping costs for the return.
To initiate a return, please contact our customer service team with your order number and reason for return. Our team will guide you through the return process and provide you with a return shipping label.
Once we receive the returned item, we will inspect it and notify you of the status of your refund. If the item meets our return policy requirements, we will issue a full refund, minus the shipping costs for the return, to your original method of payment within 3-5 business days.
Please note that the customer is responsible for the cost of return shipping. Refunds will not be issued for items that are damaged due to misuse or improper handling.
If you receive a defective or damaged item, please contact our customer service team within 48 hours of receiving the item to request a replacement or refund.
We reserve the right to refuse a refund or exchange if the item does not meet our return policy requirements.
Thank you for choosing our product. We appreciate your business and are committed to providing you with quality products and exceptional customer service.